In-stock merchandise will be shipped out by United States Postal Service mail generally within 48 hours of receiving the order. We are closed on Sundays & Monday but ship items Tuesday thru Saturday. When the order is packed & ready, we will send you an email stating that the items has been shipped.
All complaints or dissatisfaction with our products must be reported within 10 days of receiving the products. This will help us serve you in your sewing projects better. After the complaint is filed, you will have 30 from the purchase date to return the merchandise.